Privacy Policy for DIOM Games

Dear User, thank you for choosing games developed by DIOM Games.

This Privacy Policy (“Policy”) explains how we collect, use, and protect your personal data, with whom we share it, and how long it is retained. It also describes your rights and how to exercise them.

This Policy applies to all electronic services provided by DIOM Games sp. z o.o., headquartered at Stanisławowska 47, 54-611 Wrocław, Poland (hereinafter: “DIOM Games,” “we,” or “us”), including mobile games and online applications available via app stores or third-party platforms (collectively, “Services”).

I. DATA CONTROLLER

Controller: DIOM Games sp. z o.o.
Registered address: Stanisławowska 47, 54-611 Wrocław, Poland
KRS: 0001120570
NIP: 8943241566
REGON: 529365829
Email: [email protected]

DIOM Games sp. z o.o. is registered and operates in accordance with the laws of the Republic of Poland and the European Union. The company acts as the data controller under the provisions of the General Data Protection Regulation (GDPR) and Polish Data Protection Act.

II. CONTACT

If you have questions about this Privacy Policy or the processing of your data, you may contact us by email at [email protected] or by post to the company address above.

III. DATA PROTECTION OFFICER

DIOM Games has appointed a Data Protection Officer. You can contact the DPO via the email above for any privacy-related inquiries or to exercise your rights under GDPR.

IV. TYPES OF DATA WE COLLECT

We collect the following categories of data, depending on your use of our Services:

Automatically collected data: IP address, device type, operating system, language, app version, network information, crash logs, advertising ID (IDFA/AAID), and data on ad interactions.
Approximate or precise location data: Based on IP or device location if the user grants permission.
Cookies and similar technologies: Used to personalize ads, analyze engagement, and improve gameplay.
Voluntarily provided data: Nickname, email address, in-game purchases, or support requests.
Third-party login data: If you sign in via Facebook, Google, or Apple, we may collect your profile ID, display name, email, friends list, or avatar as allowed by those platforms.

V. PURPOSES AND LEGAL BASES OF PROCESSING

Providing, maintaining, and improving Services (Article 6(1)(b) GDPR).
Fulfilling legal obligations such as tax or payment compliance (Article 6(1)(c) GDPR).
Customer support, bug fixing, and account management (Article 6(1)(f) GDPR).
Marketing and personalized advertising (based on consent or legitimate interest, Article 6(1)(a)/(f) GDPR).
Fraud prevention, analytics, and Service optimization (Article 6(1)(f) GDPR).
Defending against legal claims (Article 6(1)(f) GDPR).

VI. DATA RETENTION

We retain data as long as necessary to provide our Services, comply with legal obligations, or fulfill legitimate interests. Users may request account deletion, after which non-essential data will be erased or anonymized.

VII. DATA SHARING AND THIRD-PARTY SERVICES

We may share user data with trusted partners for advertising, analytics, fraud prevention, and technical support. These partners act as independent data controllers or processors according to their own privacy policies. Below we specify the categories of data collected by each provider to help you understand what may be processed through their SDKs.

VII.A. Appodeal

Purpose: Ad mediation, ad delivery, analytics, fraud prevention.

Identifiers: Advertising ID (AAID/IDFA), App Instance ID, session IDs.
Network info: IP address, network type, carrier.
Device info: device model, OS, screen size, language, time zone.
Usage: ad impressions, clicks, engagement, crashes.
Location: approximate via IP; precise only if permission is granted.

Privacy Policy: https://www.appodeal.com/privacy-policy/

VII.B. Google Play Services / AdMob / Firebase

Purpose: Advertising, analytics, diagnostics, fraud prevention.

Identifiers: Advertising ID, App Set ID, installation referrer.
Network & location: IP address, approximate geolocation, user agent.
Device info: OS, language, app version.
App activity: ad requests, impressions, clicks, engagement events.
Diagnostics: performance, crashes, latency, error logs.

Privacy Policy: https://policies.google.com/privacy

VII.C. ironSource / LevelPlay

Purpose: Ad mediation, analytics, anti-fraud.

Identifiers: Advertising ID, app instance/session IDs.
Network info: IP address, network status.
Device info: model, OS version, language.
Usage: ad requests, impressions, clicks, completions.
Diagnostics: performance, error logs, fraud prevention data.

Privacy Policy: https://developers.is.com/ironsource-mobile/air/ironsource-mobile-privacy-policy/

VII.D. Unity Ads (if used)

Purpose: Ad serving and analytics.

Privacy Policy: https://unity.com/legal/privacy-policy

VIII. TRANSFER OF DATA OUTSIDE THE EEA

Your data may be transferred outside the European Economic Area (EEA), including to the United States, where our partners operate. Transfers are protected by Standard Contractual Clauses and other safeguards approved by the European Commission.

IX. YOUR RIGHTS

Under the General Data Protection Regulation (GDPR), you have the following rights:

Access your personal data.
Rectify inaccurate or incomplete data.
Request deletion of your data (“Right to be Forgotten”).
Restrict processing of your data.
Request data portability to another controller.
Withdraw your consent at any time (if processing is based on consent).
Object to the processing of your personal data, including profiling for marketing purposes.

You also have the right to lodge a complaint with the supervisory authority: the President of the Personal Data Protection Office (UODO) in Poland.

To exercise any of these rights, please contact us at [email protected].

For users from regions where local privacy laws such as CCPA apply, DIOM Games respects equivalent rights as described under applicable law.

X. SECURITY

We use technical and organizational measures (encryption, limited access, anonymization) to protect your data. Despite this, no method of data transmission or storage is completely secure.

XI. CHILDREN’S PRIVACY

Our Services are not directed toward users under 18 years of age. We do not knowingly collect personal data from minors. If such data is discovered, it will be deleted immediately.

XII. PUSH NOTIFICATIONS

We may send optional push notifications about updates, rewards, or in-game events. You can disable notifications at any time through your device settings.

XIII. AUTOMATED DECISION-MAKING AND PROFILING

We may use profiling for ad personalization, analytics, and fraud detection. You may opt out by disabling personalized ads in your device settings.

XIV. COOKIES AND MOBILE IDENTIFIERS

We use cookies, SDKs, and mobile identifiers to enhance gameplay experience, measure performance, and personalize advertising. You may limit tracking via device settings or consent prompts.

XV. CHANGES TO THIS POLICY

We may modify this Privacy Policy periodically. The latest version will always be available on our website and within our apps. Continued use of the Services after changes means acceptance of the updated Policy.

XVI. SSL AND ACCESSIBILITY

The official Privacy Policy is available on an SSL-secured website and linked from app store listings and inside the apps.

Last updated: 06 October 2025

™DIOM Games